Customer Service Job-Specific Test

Customer Service is a general indicator of the applicant’s ability to engage in service-oriented behaviors as defined by the sections in this assessment. This assessment is appropriate for all jobs that require service-oriented interactions with customers, clients, and/or prospects.

Customer Service Sections Include:

Follow the links to learn more about each assessment section or to download the section information sheet!


You Can also Create Your Own Custom Assessment!

Our “Out of the Box” assessments are flexible enough to be combined with any number of Cognitive or Behavioral sections to create a Custom Assessment.


If you have questions or would like help customizing an assessment please give us a call at 1.888.633.9269